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FAQ
FAQ
For deliveries in Metropolitan France
What are the delivery costs and delays on Girlsinparis.com?
You can be delivered in Pick-up locations So Colissimo or straight to your home, office, etc in standard delivery by La Poste (french carrier) with Colissimo without signature.
In all cases, a tracking number is sent to you by email as soon as your parcel is dispatched from our warehouse.
Track your parcel delivered by La Poste in Colissimo without signature or in So Colissimo here
The Pick-up locations delivery is free over 80 euros of purchase (except gift box and sales). It costs 4.90 euros under.
Home delivery with Colissimo is free over 80 euros of purchase (except gift boxes and sales). Otherwise, the shipping costs are 4.90 euros.
We dispatch withing 24 hours maximum for orders placed from sunday to friday before 10am. All of our products available on the website are in stock in our warehouse. Orders placed from friday after 9am to sunday are shipped the next monday, the warehouse doesn't sent orders on the weekend.
La Poste delivers in 48h to 72h with So Colissimo and Colissimo ( generally observed for shipping delays). An email and a text message will be sent to you when your parcel will be available at the Pick-up location. You have 10 days to pick your parcel up with the text message or email you've received and your ID.
Undelivered orders and those returned to our warehouse (for a wrong address or for an unrecovered parcel in the delays at the post office or at the Pick-up location) have a special treatment. Girls In paris contacts you and offers you either the refund of your order or generates you a credit note of the amount paid for these items to allow you to re-order. In that case, don't forget to edit you delivery address in your client account if it was the problem.
During busy sale periods, deliveries may take longer.