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FAQ
FAQ
For deliveries in Metropolitan France
What are the delivery costs and delays on Girlsinparis.com?
Are the returns free?
When will my order be shipped ?
What is the return policy?
How does 24h delivery work?
Where are our products manufactured?
How does the Girls in Paris loyalty program work?
How to track my order ?
For deliveries outside Metropolitan France
Where does Girlsinparis.com shipped to?
What are the delivery costs and delays on Girlsinparis.com?
What is the return policy?
What is the procedure to return my order on GirlsinParis.com?
To return your order, you can click here and follow the instructions. When you are in the "My Orders" section, select the relevant order and indicate the reason for returning the item(s) in the "Return" section.
We will send you an email to confirm your request. This e-mail serves as a return form and contains an identification number. You can either print the return form or write your identification number to your delivery note which shall in all cases be attached to your return package. WARNING : We will not be able to process returns quickly if they do not comply with this procedure.
All returns must include the delivery form placed in your parcel (a photocopy if necessary) and the return identification number assigned by Girls In Paris.
To help us process your return, please note on your delivery form the reason you are returning the item (wrong size, wrong color, wrong model delivered).
Return your parcel to the following address: Girls In Paris - 2 rue Alfred Kastler, 67610 La Wantzenau, FRANCE. Be careful to properly close the original packaging in your parcel (It could be a small cardboard box or a bubble envelope).