Returns

WHAT IS THE PROCEDURE TO RETURN MY ORDER ON GIRLSINPARIS.COM ?

  1. To return your order, you can click here and follow the instructions. When you are in the "My Orders" section, select the relevant order and indicate the reason for returning the item(s) in the "Return" section.
  2. Confirm on this same page your return request.
  3. We will send you an email to confirm your request. This e-mail serves as a return form and contains an identification number. You can either print the return form or write your identification number to your delivery note which shall in all cases be attached to your return package. WARNING: We will not be able to process returns quickly if they do not comply with this procedure.
  4. All returns must include the delivery form placed in your parcel (a photocopy if necessary) and the return identification number assigned by Girls In Paris.
  5. To help us process your return, please note on your delivery form the reason you are returning the item (wrong size, wrong color, wrong model delivered).
  6. Return your parcel to the following address: Girls In Paris, 2 rue Alfred Kastler, 67610 La Wantzenau, FRANCE.


WHAT IS THE RETURN POLICY ?


Returns must be completed within 30 days, at your expense, via the carrier of your choice.

Returns must be made in their original packaging.

As soon as we receive your item, you will be refunded within 10 days on the credit you paid with or on your PayPal account.

Single-use e-cards will be refunded by check.

Returned items must not have been worn or washed and must include all original tags and labels in their intact packaging (box, plastic bag etc.). Unfortunately, we will not be able to process returns that do not fulfill all of these conditions.

Please note that our gift box is non-refundable and exchangeable.